SmartCells

Background

Incorporated in the year 2000, Smartcells offers state of the art stem cell storage and transportation to medical centres to aid in the treatment of diseases such as Cerebral Palsy, Leukaemia, sickle cell disease and autism.

Challenge

The type of products that need to be transported for SmartCells are extremely sensitive, which is why it is difficult to find service providers that have the expertise to deal with this accordingly.

SmartCells needed to move cord blood and cord tissue samples in a temperature controlled environment from maternity wards immediately after birth to the Smartcells laboratory for processing and safe storage. Rapid transportation, compliance, communication and a concierge level service are required for such precious cargo.

Solution

Royale International has dedicated Life Sciences services which ensure that temperature controlled shipments are handled by industry experts with extreme care.

Royale offers an on-demand stem cell collection at hospital sites with specially trained drivers in temperature-controlled vehicles. Checks are undertaken at the hospital to ensure the correct Doctor release signatures are on the paperwork before exporting the shipment on the first available flight to its destination.

Immediately after arriving at destination, a dedicated vehicle is provided for the transport of the stem cells to cryopreservation laboratories. A tailored service developed in conjunction with the client to ensure that temperature parameters are maintained throughout the journey.